These successes may be work related and / or personal. Past Successes: Asking the person / team to look into their past and identify successes. What would the Past Successes – Skelton Key – Look Like? I guess I just have to deal with a poor-performing employee.

If I call him and let him know that his work is not-satisfactory he will leave the department and then the work that he is doing will never get done.

The State Inspector is coming! We are ruined … Our team is F-ed! This is too much for me to deal with and I am going to cause the department to be closed down.

I am going to continue doing what I’ve always done, keeping my future safe. If I get fired my life is over and my family will starve.

This new process is never going to work! If I try it and it fails my future is ruined and they will fire me.

OR No way 10 years ago we called them for funding and they rejected our idea with prejudice.

Remember 2 years ago when we tried that idea and it didn’t work.

I heard that loud and clear in that meeting 3 years ago. In the past at the safety meeting I brought up the idea of involving the people who are with the customers daily into the prevention plan and I was told, “that is the stupidest idea possible – how could they understand the complexity of our operation.” This company doesn’t forget and I know that new ideas are not welcomed.

I learned my lesson three years ago… and I will never be able to change how things get done.Skeleton Key – Past Successes What does the workplace complaint look like? The past The fit describes a capacity of the key, NOT of the lock.” – Steve de Shazer “If we say something fits, we have in mind a different relation. The Skelton Keys are:Įach Skelton Key may work best depending on how the person frames the complaint.

From this Skeleton Key ring you are able to hand the best Skeleton Key to the person. As you hear the complaint a co-discovery process of ‘what does better looks like’ happens. Imagine that you have a key ring of 10 Skeleton Keys. We are really enjoying reading this mysterious book.In Transforming Complaints Toward Solutions & Understanding Complaints May Point to Solutions, I introduced 12 General Areas of complaints & 10 Skeleton Keys that may open the door to solutions from the complaints. Ben has just seen his old imaginary friend Daisy (with her backwards head!) I can't wait to find out what happens next.' Raida says 'I really love this book! I like the part when Bens decides to take his imaginary friend to school and the Gorblimey ruins his plan to become popular! I like how Ben has an imaginary friend because, sometimes I also pretend I have an imaginary friend when I am bored and have nobody to play with. I wonder if Gorblimey will end up in the hidden world of Oblivion.' I can't wait to find out what happens at the end of this book. Oliver says 'I love this book because it has my imagination running wild! My favourite character is Skeleton Keys because he is hilarious. Things are going well in Ben's life until Skeleton Keys appears and his imaginary friend becomes unimaginary! The Unimaginary Friend is a curious tale about a young boy called Ben Bunsen and his imaginary friend then Gorblimey. Skeleton Keys is a fantastic character who has 'fantabulant' keys for fingers! These special keys open doors to hidden worlds! In 3LE we are currently reading 'Skeleton Keys The Unimaginary Friend' by Guy Bass (Author) and Pete Williamson (Illustrator)!

Skeleton keys